How do we work?

Of course we would like to know as much as possible about your core business and your activities. We will ask you many questions to get a good overview, mainly to know what the problems are. We usually use methods like Prince2 and Lean followed by Best practices. We offer you an efficient relationship thanks to the constant maintenance carried out by your person of contact. Furthermore OFC has tools to assist you quickly as if we were part of your organization.

We help organizations to improve structural and ensure enforcement of those improvements. Innovation is more than just good ideas. They also determine the operating result.

The current dynamics of organizations - diverging styles, different visions and expertises - lead to an effective and pragmatic approach of the assignments. Would you like to have a second opinion? An intake doesn't cost you anything, apart from some time.

We have a very flexible and varied way of working.

Customized consulting services: "You ask and we operate" also known as Time Billing.

A proactive method to carry out a job, in any moment of the working day, following a (pragmatic) advice. Your advantage is that in this way OFC is closely involved in the business management, in your business or institution, and therefore it can be seen as if we were part of your organization.

Consulting services are available with a subscription on a quarterly, six months or a yearly basis. Consulting services are either charged after the project or we agree on a tariff before.

Temporary consulting services
If you need a temporary (project) support, you can use the temporary solution offered by OFC. An agreed period of time, at an agreed tariff, which will be monitored periodically. OFC has certified register managers, as it is a member of the IM-register.

The form of the assignment is either carried out directly or via your favorite supplier.

Consulting services for SMEs
OFC has created an attractive package for (starting) small and medium enterprises . We create the perfect solution on a project basis, which is based on a wide experience with organization, reorganization and structuring of supported processes. OFC implements these projects in a short time, either with a single person or a small team.

This working method offers you clear advantages: The organization gets a professional and functional management support from the very beginning. The processes are structured in such a way that they can fit with the quick growth of your business.

Consulting services are charged after the project at a previously agreed reduced tariff.

The following applies to all services: A central point of contact and optimum availability, possibly 24/7 by phone, e-mail, ticket support or private hotline.

Disclaimer

By accessing and using the website, you explicitly agree to the following terms and conditions:

OFC Group BV (OFC) endeavors to ensure the accuracy and reliability of the information provided. OFC cannot be held liable for any direct or indirect damage to the visitor and/or third parties resulting from the use of this site and/or the information provided on the site. OFC cannot guarantee the continuous and flawless operation of this website. OFC contains links to external websites (hyperlinks) of third parties and other content exclusively as a source of information for the user. Therefore cannot be held liable for any of these external contents.
OFC cannot be liable for direct or indirect damages or consequential damages, which arise in connection with use of the links and contents offered on the website. OFC, all right reserved. These general terms and conditions shall apply to all our contracts, offers and quotations. These General Terms and Conditions were filed with the Chamber of Commerce in Amersfoort (The Netherlands). You can ask for a free copy to be sent to you.
All names, brands, logos etc. on the this website are trademarks and/or registered trademarks of their respective owners and must not be used in any manner without the express prior written consent of such owner. The website contains text in English and Dutch.

We offer multilingual Direct Assistance due to our clients' linguistic diversity.

For further information please contact us.

These Terms and Conditions and the Acceptable use policy are inextricably bound together and are applicable to all assignments and supplementary assignments entrusted to OFC Group.

Terms and Conditions OFC Group BV
Definitions
In these terms and conditions, which replace any previous version, the following definitions shall apply: Client: the natural person or legal entity who has commissioned a contractor to carry out an assignment.
Contractor: OFC Group BV subsequently called OFC.
Virtual services: The services, carried out under the trade name Topic Hosting, have separate terms and conditions
.
1. Applicability
1.1. These Terms and Conditions are fully applicable to all assignments commissioned to OFC, unless otherwise expressly agreed by the parties in writing.
The amended Terms and conditions will be effective immediately if the client does not object to the amended terms and conditions within 14 days of receipt or after this has been communicated to them.
1.2. The applicability of any other terms and conditions is expressly excluded.
2. Order
2.1. Assignments are exclusively accepted by OFC. This also applies when the person who commissions the assignments expressly or implicitly plans to have the assignment carried out by a specific person. The applicability of articles 7:404 BW, 7:407 BW and 7:409 BW of the Dutch Civil Code
is hereby explicitly excluded.
2.2. The client shall indemnify OFC and its collaborators against claims from third parties who claim that they have suffered damages as a result of or in connection with the work carried out by OFC on behalf of the client, including the costs incurred by OFC to defend against similar claims.
2.3 The accepted order is an obligation to use one's best efforts.
3. Fee and disbursements
3.1. The cost of the assignment carried out by OFC include the actual fee, the so-called disbursements, which include travel expenses and arrangement exclusive of VAT.
3.2. Unless otherwise expressly agreed by the parties or except where precluded by the nature of the assignment, the fees will be calculated by reference to the time spent on the assignment and the relevant hourly rate. No credit aggregation will be applied to standing orders or projects. More hours will be charged.
3.3. The hourly rate is calculated based on the basic hourly rate, which is regularly reviewed by OFC; this basic hourly rate will be multiplied by a factor, which depends on the expertise or specialist knowledge of the person who carries out the assignment, the importance and the speed at which the assignment need to be carried out.
3.4. Unless otherwise expressly agreed, OFC is entitled to review the above-mentioned basic hourly rates in article 3.3, even during the course of an assignment, in case the assignment involves more than what previously agreed.
3.5. Disbursements are costs actually incurred by OFC on behalf of the client while carrying out the assignment. An additional surcharge of 10% will be added to cover disbursement which arise if a specific assignment is carried out on the premises of OFC.
4. Payment
4.1. Except where the nature of the service requires otherwise and unless there is an agreement to the contrary, invoices are sent weekly at the discretion of OFC.
4.2. Payment of invoices to OFC, shall take place within 15 days of the invoice date, without suspension or set off, unless otherwise agreed or specified in writing. If the term of payment is exceeded, the client shall be deemed in default and shall owe a default interest equal to the current statutory interest rate as meant in article 6:119a BW of the Dutch Civil Code, as well as all recovery costs incurred by OFC.
4.3. If an invoice is not paid within the payment term, OFC will be entitled
to suspend or terminate immediately all services after (prior)
notification to the client. OFC shall not be liable for any damages that might arise as a result of this measure.
4.4. In the event of a jointly awarded assignment, all clients shall be
individually liable for payment of the invoiced amount, interest and (debt collection) costs. In case the contractor renders services for clients, which belong to a group or cooperation, all clients who collaborate to that group or cooperation will be individually liable to OFC for the payment of each others invoices amount, interest and (debt collection) costs.
4.5. Our fiscal year is the same as the calendar year.
5. Deposit
OFC can require a deposit from the client before commencing the assignment, should the nature of the affair give rise to this. At the end of the assignment, the deposit is deducted from the outstanding sum to be invoiced to the client by OFC in accordance with article
3.2.
6. Liability
6.1. OFC shall carry out all its activities to the best of its ability, while exercising the due care that may be expected from a contractor in the given circumstances. If an error is made as a result of the client providing incorrect or incomplete information, OFC cannot be held liable for any resulting damages. If the client is able to demonstrate that he has incurred in damage as a result of errors by OFC, which are due to lack of diligence on OFC's part, OFC shall be liable for such damage only up to a maximum of the amount of the specified assignment, up to a maximum of
50% of the total amount, unless there was gross negligence or an intentional act on the part of OFC.
6.2. OFC is never liable for indirect damage, which includes, but is not limited to damage due to the client's business stagnation, in any way connected with, which is caused by an error in the execution of the assignment on the part of OF
C.
6.3. OFC shall at all times have the right, if and to the extent possible, to undo or limit any damage
of the client, for which the client shall provide all possible cooperation.
6.4. OFC cannot be held liable for damage during the transport by post or in any other way

on behalf of the client, contractor or third parties.
6.5. The client is entirely responsible for a good back-up of all its
(digital) data.
6.6. OFC's staff are not authorized in any way, also on behalf of the contractor, to recognize the liability of the contractor for damage mentioned in this article
6.7. OFC is entitled to call in third parties to carry out the assignment. Where possible, the choice of any third parties to be engaged by OFC shall be done in consultation with the contractor and with the observance of due care. OFC shall not be liable for any shortcomings of these third parties, with the exception of gross negligence or an intentional act on the part of OFC.
7. Archiving
Except where the law or specific provisions of the profession so dictate, the original documents or the (digital) copies will be kept on file and will be turned over to the client, as requested by the client.
8. Complaints - complaints handling
A complaint regarding the activities carried out and/or the invoice amount has to be made in writing within fourteen days after the date of invoice, including the parts or the information which the client complains about, and needs to inform the contractor within fourteen days upon discovery of the defect, provided that the client is able to demonstrate that he couldn't reasonably find out the defect any earlier, op sanctie van verval van rechtsvordering. Complaints as referred to in the 1st paragraph shall not suspend the
payment obligation of the client.
Complaints will be sorted out first of all between the client and OFC, provided that these terms and conditions are not provided.
If necessary OFC can form a Complaints Committee with 3 independent and impartial members, one of which will be a board member of OFC and two members proposed by OFC. The final arrangement is binding.
9. Applicable Law / Competent Court
9.1. The legal relationship between OFC and its clients shall be subject to and governed by the Laws of the Netherlands.
9.2. Only a Dutch judge is authorized to take cognizance of any dispute between OFC and a client. The Dutch version of this information shall be binding. The English translation is for information purposes only.
9.3. OFC with registered office in Amersfoort (The Netherlands) and registered with the Chamber of Commerce, registration number 32080872. These General Terms and Conditions have been filed with the Chamber of Commerce Gooi- en Eemland and have been published on the OFC website.